Service
Partnering in success

You want a network you can trust to keep you connected. If your connection fails, you risk lost business, isolated teams, critical information delays and system failures. With our managed and professional services, you can focus on driving your business while we take care of your network - and future-proof your operations.

Experience seamless operations and enhanced productivity with our comprehensive managed services:

• Network Management: Expert team in the NOC (Network Operations Centre) to manage your network solutions end-to-end, including proactive monitoring, maintenance, troubleshooting, testing and optimization of your network solution.
• Managed Cyber Security: Security experts in our SOC (Security Operations Centre) and Cyber Security teams that continuously monitor and improve your security posture while preventing, detecting, analysing, and responding to cyber security incidents.
• Services Management: Dedicated teams that support you in your day-to-day operations beyond best-effort and standard SLA’s.
• Maintenance: Dedicated team of Field Service Engineers that ensure fast and professional technical and service support, on land and at sea.
• Customer Support: 24/7 global customer support with local multilingual staff - ready to provide immediate assistance where and when you need it

Solve your critical technical and operational challenges. Let us design and implement the right solution for you with our professional services:

• Consultancy: Network Analysis and definition of concrete solutions to your main network or IT or security challenges. Including project management, knowledge transfer & training, special network configurations etc.
• Field Service: Global network of engineers for fast, professional installation, repair, upgrades, replacement and support.
• Training:  Customer training program
• Logistics: 9 global warehouses for testing, configuring and storing equipment & spare parts
• Network Operations: Expert team to proactively manage your network solutions end-to-end, with troubleshooting, testing, training and more